For Ages 21+

gt99 Responsible Gaming — Safe and Healthy Gaming

Gaming is a form of entertainment — but it should always remain under control. gt99 believes every player has the right to know their own limits and make decisions accordingly. On this page you will find all information on responsible gaming, how to set self-limits, and how to get help if needed.

21+ Only SSL Secured 24/7 Support Support in Bangla

Why Responsibility Matters

Online gaming is a legitimate form of entertainment, but it carries certain risks. Stay aware and keep the enjoyment going.

The most important thing when enjoying the gt99 platform is having a clear understanding of your own limits. Gaming becomes a problem only when it starts to have a negative effect on daily life, relationships, or finances. We want every player to use this platform in a healthy and balanced way.

Under our Terms and Conditions, users must be at least 21 years old to open an account on gt99. No account is kept active without age verification. It is the responsibility of parents and guardians to ensure younger family members cannot access this platform.

Make a plan for deposits, withdrawals, and session time — and try to stick to it. Our support team is available seven days a week, twenty-four hours a day via live chat and email to help you.

If you want to learn more about gt99 or have questions about the platform's security measures, you will find detailed information on our About Us page.

21+

For Adults Only

A minimum age of 21 is required to open an account on gt99 and to take part in any betting or casino activity. Keep minors completely away from gaming.

Self-Limit and Control Tools

gt99 gives you the ability to manage your own gaming experience. Use the tools below to set your limits.

Set a Deposit Limit

Set a fixed limit on daily, weekly, or monthly deposits. Once a limit is set, it takes effect immediately.

Session Time Limit

Decide in advance how much time you will spend in each gaming session. When the set time is up, the system will alert you.

Account temporarily blocked

If you want to take a short break, temporarily deactivate your account for anywhere from 24 hours to several weeks.

Self-Exclusion

Choose the Self-Exclusion option for a long-term break. Once active, your account cannot be opened until the set period has ended.

Review Gaming History

Check your deposit, withdrawal, and betting history regularly. Stay aware of your own habits and make decisions as needed.

Set a Loss Limit

Arrange for your account to lock automatically after a set amount of losses, so you do not spend more than intended on impulse.

To activate or change any of the tools above, contact our 24/7 live chat support or send a message to the support email. For general questions, visit our FAQ section.

Recognise the Warning Signs

Certain signs indicate that gaming habits may be going out of control. Read the points below carefully.

  • You find yourself repeatedly placing larger bets to try to recover money you have lost.
  • You are trying to hide your gaming habits from family or friends.
  • You want to stop playing but cannot — you feel a repeated urge to play.
  • Gaming is interfering with your work, studies, or family responsibilities.
  • You are spending money meant for necessities or bills on gaming.
  • When you are not gaming, you feel irritable, anxious, or restless.
  • You no longer get the same enjoyment without spending much more time and money than before.
  • Gaming has caused major changes to your sleep, eating, or daily routine.
If even one of the signs above applies to you, seek help without delay. Acknowledging the problem is the first step toward solving it.

Assess Yourself

Ask yourself the following questions honestly and think carefully about the answers.

Ask Yourself

Do I play only for fun, or do I play to relieve stress or escape loneliness?
Do I have a set gaming budget, and do I always stick to it?
Has my gaming time or spending increased noticeably over the past month?
Have family members or close ones expressed concern about my gaming habits?
When I lose, do I become restless and immediately sit down to play again?
Has gaming ever put me in financial difficulty, or could it?
If the answer to most of the questions above is "yes", that is a sign your gaming habits need to be reconsidered. Take a break now and seek support if needed — there is no shame in that.

Keep in Mind

  • Gaming is a source of entertainment, not a guaranteed way to earn money.
  • There is no guarantee of winning — every bet carries risk.
  • Avoid gaming under the influence of alcohol or medication.
  • Avoid making big decisions on impulse.
  • Do not place extra bets trying to recover money you have lost.

Where to Get Help

Do not struggle alone — seek help. gt99's support team, your family, and professional counsellors are all there for you.

gt99 Live Chat Support

Speak with gt99's 24/7 live chat support in Bangla or English. Our team will directly assist you with setting account limits, Self-Exclusion, or any concern you may have.

Family and Close Ones

Talk openly with your family. The support and encouragement of loved ones is often more effective than professional help alone. Keep them in your confidence.

Professional Counselling

See a mental health specialist or behavioural therapist. Mental health services are available at many government and private hospitals across Bangladesh.

Contact by Email: Send a message to gt99's support email at any time. All requests related to responsible gaming are handled on a priority basis. The support email address can be found on our account page.

gt99's Commitment

gt99 works continuously to ensure responsible gaming.

The gt99 platform is not just a place for entertainment — it is a responsible gaming environment. We prioritise the mental and financial wellbeing of every user. Our system automatically detects unusual gaming patterns and alerts the user when needed.

All our operations are governed by our Privacy Policy. Keeping your personal information secure is one of our highest priorities.

  • Strict age verification process — accounts for those under 21 are not approved.
  • An automatic alert system activates when a suspicious gaming pattern is detected.
  • No promotional messages are sent once Self-Exclusion is active.
  • The support team is specially trained on responsible gaming.
  • All data is kept secure through SSL encryption.

Simple Rules for Responsible Gaming

Set a budget before you play and do not deposit more than that amount.
Set a time limit before each session and stick to it.
Do not chase losses — take a break.
Never spend money on gaming that is needed for essential living costs.
Take regular breaks — enjoy other parts of life beyond gaming.

Frequently Asked Questions

Find answers to common questions about responsible gaming here.

When you activate Self-Exclusion, you choose a specific duration. It cannot be cancelled before that period ends — this is intentional, to prevent impulsive decisions to resume playing. Once the period is over, you will need to contact the support team to reactivate your account.

Lowering a deposit limit takes effect immediately. However, raising a limit has a waiting period, so that a hasty decision does not take effect right away. Contact our support team for more details.

A gt99 account is personal — allowing anyone else to use it is a violation of the account rules. Change your password and delete any saved login details on your device. Keep devices away from minors and do not share your password.

Yes. You can view your account's deposit history, betting records, and session data. Reviewing this information will help you judge whether your gaming habits are under control. Contact support for any data or reports you need.

Yes. Various government and private hospitals in Bangladesh have mental health departments that provide counselling on behavioural addiction. You can get a referral through a trusted doctor and see a specialist. Having family support makes seeking help much easier.

gt99 has a strict age verification process. Identity documents are verified at registration, and no one under 21 is permitted to activate an account. If an age verification failure is found later, that account is permanently closed.

More Helpful Information

Find detailed information about gt99 on these pages.

About Us

Learn about the gt99 platform and its values.

Terms and Conditions

Read all the terms and policies for using gt99.

Privacy Policy

Learn how your information is kept secure.

FAQ

Get straightforward answers to common questions about gt99.